Refund & Return Policy
Thank you for supporting Sage and Saucy! Whether you’ve downloaded a planning guide, purchased a party bundle, or snagged a digital resource to elevate your hosting game—we’re so grateful to have you here.
Because many of our products are digital, we aim to be clear and fair about how refunds and returns are handled.
📦 Digital Products
All digital downloads (like planning guides, checklists, templates, or party kits) are non-refundable. Once a file has been delivered to your inbox or downloaded, it can’t be “returned,” so please read product descriptions carefully before purchasing. If you have questions, just reach out—we’re happy to help before you hit “buy.”
That said, if you experience any issues with your download (broken link, missing file, etc.), please contact us within 7 days of purchase and we’ll do our best to make it right.
🛍️ Physical Products (if applicable)
If Sage and Saucy offers physical goods in the future (like printed planners or party supplies), here’s what you can expect:
Returns accepted within 14 days of delivery.
Items must be unused and in original packaging.
Customer is responsible for return shipping costs unless the item arrived damaged or incorrect.
To request a return or exchange, just email us at [email protected] with your order number and reason for return. We’ll guide you from there.
💌 Need Help?
We’re a small shop with a big heart. If something didn’t go quite right, please don’t hesitate to reach out. Your satisfaction matters to us, and we’re committed to making your experience with Sage and Saucy a positive one.
📧 [email protected]
💬 We’ll do our best to respond within 1–2 business days.